Whipped Tallow

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

Shipping Policy

At RG 33 Candle Co., we’re committed to getting your candles to you quickly, safely, and in perfect condition.

Processing Time

All orders are processed within 2–4 business days.
During peak seasons or sales, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight.
Estimated delivery times (after processing) are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Please note: delivery times are estimates and may vary due to carrier delays.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Locations

We currently ship to:

• Domestic (U.S.) addresses

• PO Boxes (Standard Shipping only)

• U.S. Territories (Some restrictions may apply)

We do not offer international shipping options at this time.

Warm Weather Shipping

Because candles can soften or melt in extreme heat, we may:

• Add extra packaging during warm months

• Hold orders placed late in the week to prevent weekend warehouse delays

This helps ensure your candles arrive in perfect condition.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please reach out to us within 7 days with your order number and photos (if applicable). We will work with you to send a replacement or issue a refund.

Incorrect Address

Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses, but we’ll do our best to help if the carrier hasn’t delivered yet.

Questions?

For shipping questions or assistance with your order, contact us at rg33candleco@gmail.com.